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Retail Compliance Cheat Sheet: How to Avoid Costly Chargebacks Across Walmart, Kroger & More

Checklist

Every retailer has its own compliance playbook. Walmart wants one format. Kroger another. Target? Completely different. For suppliers, it’s like juggling three languages at once—and missing even a small step can trigger deductions.


Take something as simple as pallet configuration. One retailer requires four-way entry.


Another mandates shrink wrap to a specific tension. Forget to adjust for the order, and suddenly you’re facing $250 in chargebacks for every truckload. Multiply that across a year, and you’re talking tens of thousands in preventable losses.


Suppliers often underestimate how much compliance really costs. It’s not just about deductions—it’s about buyer trust. Consistently missing details signals that you’re not buttoned up, which makes buyers hesitant to expand distribution.


The solution? Build your own compliance “cheat sheet.” Document requirements by retailer.


Train teams. Audit outbound freight before it leaves. And when possible, lean on partners who live inside compliance systems every day.


Fictional example: A frozen entrée brand cut its chargebacks by 50% after creating a simple, retailer-specific checklist for its warehouse team. No fancy software—just discipline and consistency.


Compliance may not be glamorous, but it’s a secret competitive advantage. The brands that master it protect their margins and earn buyer confidence along the way.


Don’t let chargebacks eat into your profits. Woodridge can help you simplify compliance across every retailer you serve. Contact us.

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