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Retail Compliance Isn’t Sexy—But It Can Make or Break Your Brand

Policies notebook

No one starts a brand because they love compliance.

But ignoring it? That’s how you go from “next big thing” to “why aren’t we getting paid?”


Retailers have detailed, sometimes mind-bending requirements:

  • Specific ship windows

  • Floor-ready packaging

  • Carton labeling down to font size

  • Advanced shipping notices with perfect match rates


What Happens When You Slip?

You get hit with deductions. And they’re rarely a one-time deal.


Consider this scenario:

“Boxed Bliss,” a home fragrance supplier, shipped one carton missing a GS1-128 label. That error triggered a chargeback of $500. But because they didn’t fix the root issue, the same error repeated across 120 shipments. Within a quarter, they’d racked up $60,000 in avoidable deductions.


And here's the kicker: they didn’t even notice until finance flagged the missing revenue.


Retail Compliance ≠ Optional

It’s a cost of staying in the game. Retailers are scaling back tolerance. That means:

  • Less forgiveness on late ships

  • Tighter guidelines on carton dimensions

  • Faster compliance audits


How to Stay Clean

  1. Know Each Retailer’s Rules: They’re different—and they change frequently.

  2. Do Random Audits on Your Own Shipments: Don't wait for a fine.

  3. Use Checklists (or Better, Automate): Especially for ASNs and labeling.

  4. Train Your Team: A small error at the warehouse can cost you tens of thousands.



Wrap-Up

It’s not glamorous. It doesn’t win awards. But compliance is where profit protection begins.

Woodridge can help you plug the leaks before they become a flood.

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