Retail Strategies & Supplier Insights

By early December, most suppliers are looking at the same thing: big, beautiful holiday sales numbers… and a deduction report that feels like a crime scene. Retailers are forecasting more than $1 trillion in U.S. holiday sales this year, with November and December accounting for around 19% of annual retail sales. That’s the good news.

Nearly 203 million consumers shopped during the five-day Thanksgiving–Cyber Monday weekend—a record. More orders, more shipments, more exceptions. And that means more chargebacks. If November and December are when sales spike, January is when the chargebacks show up in your inbox. The trick is not just to pay them and move on, but to treat them like a free consulting report from your retailers.

The confetti falls on New Year’s. Then January hits… and your deduction report looks like a horror movie. That’s not a coincidence. Holiday returns and “excessive defectives” programs are increasingly where retailers manage their risk—and where suppliers quietly lose a lot of money.

Cyber Monday has become the Super Bowl of online retail. In 2024, U.S. shoppers spent $13.3 billion online on Cyber Monday, up 7.3% year over year—the biggest single online shopping day ever recorded. During the peak hours of 8:00–10:00 p.m. Eastern, consumers were spending about $15.8 million per minute.

From the outside, Black Friday is all about doorbusters. From your side of the table, it’s about something way less glamorous: data integrity.

If you sell into big retail, your year isn’t 12 months long. It’s 12 months… plus the six-week sprint from early November through New Year’s.

If retail felt slow this year, you’re not imagining things. Big banners plan category resets months ahead; most categories are refreshed at least annually.

Product photography isn’t decoration. It’s conversion, returns, and compliance—rolled into pixels.

Private label (store brands) isn’t “coming.” It’s here—growing, confident, and better funded than ever. In 2024, U.S. store brands set record shares and surpassed $270B in sales; 2025 projections push even higher.

Walmart’s Next Play: Trends Suppliers Must Ride Walmart isn’t just remodeling stores—it’s rebuilding the operating system of U.S. retail. From a “store of the future” blueprint in Texas to AI-powered shopping and exit tech, the world’s largest retailer is wiring digital into every aisle, endcap, and app screen. If you sell to Walmart (or want to), here’s what’s changing—and how to line up your game plan now. What Walmart is building (and why it matters) A flagship “store of t

Let’s be blunt: private label isn’t a “recession play” anymore. It’s a structural shift in how baskets are built.

Walmart’s annual Open Call is happening right now in Bentonville—and the energy is real. Think hundreds of founders from nearly every corner of the country streaming into town to pitch U.S.-made, grown, or assembled products to Walmart and Sam’s Club merchants.

Navigating the retail world can feel like trying to find your way through a dense forest without a map. You know there’s a path to success, but the twists and turns can be overwhelming.

“Retail deductions” are amounts a retailer withholds from your invoice—usually for shortages, compliance issues, pricing discrepancies, freight/OTIF misses, or after-the-fact (post-audit) claims.

Let’s be real: retail deduction software is essential. But software surfaces claims; experts recover dollars. Winners use both.

Imagine this: you ship a $250,000 order of frozen entrees to a major retailer. A few weeks later, the payment arrives—short by $15,000. The code on the statement says “shortage,” but your warehouse confirms the pallets were shipped in full.

If you’ve ever thought, “We already fixed our deduction issues,” you’re not alone. Many suppliers see deductions as a one-time problem: something to clean up, get under control, and move on.

Imagine this: a food supplier delivers 20 truckloads of salsa to a retailer. Everything looks good—until the next remittance statement. Suddenly, thousands of dollars are missing. The codes? “Shortage,” “labeling error,” and “freight non-compliance.”

For every small brand dreaming of shelf space at Walmart, Kroger, or Target, the reality is clear: the competition isn’t just tough—it’s...

Just when you think you’ve nailed a retailer’s compliance playbook, the rules change. Maybe the OTIF (On Time, In Full) window gets...