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Why Emerging Brands Are Getting Hit Hardest by Retail Chargebacks

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You got on the shelf. That was the hard part, right?


Not quite.


For many small and emerging suppliers, getting in is only the beginning. What comes next is a flurry of backend tasks—EDI compliance, routing guides, label specs, shipping windows.


And when these systems aren't airtight, deductions follow.


The data doesn’t lie: small and mid-sized suppliers are penalized more frequently than their larger competitors. Why? Because:

  • They’re newer to systems and policies.

  • They have fewer back-office resources.

  • They don’t always know how to fight deductions.


And because retailers enforce rules automatically, even a single mistake—like printing a label half an inch too small—can cost thousands.


Not sure if your deduction risk is rising? Let’s run a quick check. We’ll review your chargeback codes and tell you what they’re trying to say.



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