Retail Strategies & Supplier Insights

Late January is when many supplier teams have the same quiet moment. You look at Q4 shipments and sales. You feel good about demand. Then you look at the bank balance… and it doesn’t match the story. That gap isn’t bad selling. It’s netting. It’s the reality that in retail, revenue can be real and still not be cash—at least not yet.

This isn’t about fighting every deduction. It’s about protecting working capital with a repeatable operating system.

Discover how to build a Retail Compliance Operating System to control compliance issues. Learn Retail Compliance strategies for 2026 success.

In the first quarter (Q1), promotions are enforced by systems, not people. Here’s how suppliers stop short pays, billback chaos, and trade spend leakage before it repeats all year. Trade spend is one of the biggest checks you write all year. And in Q1 (first quarter), it has a bad habit of turning into a second job—because the retailer’s system starts “auditing” your promotions for you. Not with a person. With rules.

You’re trying to close Q4. Retailers are resetting priorities. Customers are returning gifts, disputing charges, and testing policies. And suddenly your finance team is staring at a number that feels… unfair.

You can have a strong sales year and still feel broke. That usually means one thing: money is leaking out after the sale—through deductions, chargebacks, and short pays.

2026 looks like a year of modest top-line growth, more challenging profit math, and more “systems-driven” retail. Translation: retailers will still want growth, but they’ll increasingly demand it through automation, tighter compliance, and pay-to-play visibility.

By early December, most suppliers are looking at the same thing: big, beautiful holiday sales numbers… and a deduction report that feels like a crime scene. Retailers are forecasting more than $1 trillion in U.S. holiday sales this year, with November and December accounting for around 19% of annual retail sales. That’s the good news.

By early December, most suppliers are looking at the same thing: big, beautiful holiday sales numbers… and a deduction report that feels like a crime scene. Retailers are forecasting more than $1 trillion in U.S. holiday sales this year, with November and December accounting for around 19% of annual retail sales. That’s the good news.

The National Retail Federation (NRF) expects 2025 holiday retail sales in November and December to cross the $1 trillion mark for the first time, up about 3.7%–4.2% over last year. And 2024 already set a record, with core holiday sales hitting roughly $994.1 billion, up 4% year over year.  That’s great for headlines. But here’s the question that matters for you as a supplier: Did holiday retail sales actually lift your margin?

Let’s talk about a problem that’s draining suppliers dry— retail deductions. You send a shipment, triple-check the paperwork, and think you’re in the clear. Then, weeks later, a chargeback pops up on your invoice. The retailer claims they were shorted, the labels were wrong, or there was some obscure compliance issue. At first, you shrug it off. Cost of doing business, right? But then it happens again. And again. Suddenly, thousands of dollars are disappearing from your botto

“Retail deductions” are amounts a retailer withholds from your invoice—usually for shortages, compliance issues, pricing discrepancies, freight/OTIF misses, or after-the-fact (post-audit) claims.

Think triage and workflow. The goal is to recover fast while preventing the next hit.

Here’s the curveball: post-audit deductions can arrive months—even two years—after the sale. If your documentation is messy, those “closed” periods reopen with painful surprises.

You don’t have to choose between a food broker  and a deduction recovery  team. The compounding effect comes from both: brokers prevent...

If Congress misses the October 1 funding deadline, parts of the U.S. government will shut down. Essential services will keep running, but...

Retail deductions aren’t a one-time clean-up—they’re a tax on sloppy hand-offs. A strong food broker earns their keep long before the first PO by preventing the errors that become chargebacks: mis-keyed price files, barcode hiccups, promo mismatches, late/short deliveries, and compliance misses.

“Retail deductions” are amounts a retailer withholds from your invoice—usually for shortages, compliance issues, pricing discrepancies,...

Let’s be real: retail deduction software is essential. But software surfaces claims; experts recover dollars. Winners use both.

Food brokers aren’t just matchmakers between brands and buyers. The best ones are also your compliance bodyguards.